The Government has launched its Civil Service Vision of the 21st century which is “To make the Civil Service of Brunei Darussalam as an organization that promotes continuous development and continuously striving for excellence in its own way and in a healthy environment with the blessings and guidance of Allah, The Almighty”.
The vision provides a platform to shape the future of the civil service as well as to give direction and focus in strengthening and consolidating all efforts to improve and reform the Civil Service for the well-being and prosperity of the people of Brunei Darussalam. It also provides guidance for Ministries and Departments in planning their activities towards the creation of an excellent Civil Service.
The vision emphasizes on several goals such as commitment, quality, effectiveness, excellence and moral ethics in the Civil Service of the country. Besides continuing its traditional role to maintain peace, enforce law and order, as regulator and service provider, the civil service focuses a more strategic role such as facilitator, developer, innovator and thinker.
The vision focuses on three areas namely:
- Policy;
- Organizational behavior; and
- Organizational structure;
Good policies are very crucial in the nation’s development and the civil service should reassess them from time to time to meet the aspiration of the nation. Human resources should be efficient, innovative, skilled, qualified as well as motivated in performing their tasks and responsibilities. In ensuring its effectiveness, the right infrastructure should be in place. This will enhance the capacity of the organization in meeting the challenging demand of its customers.
